SHIPPING POLICY

OVERVIEW

At WaoCell (ToolsOrganiser.com), we are committed to delivering your orders quickly and safely across India.

ORDER PROCESSING TIME

• All orders are processed within 2–3 business days
• Orders are not shipped on Sundays or public holidays
• In case of high order volume, processing may take slightly longer

SHIPPING TIME

• Estimated delivery time: 5–7 business days
• Delivery time may vary depending on your location

SHIPPING CHARGES

• Shipping charges are calculated at checkout (if applicable)
• Any promotional free shipping offers will be clearly mentioned on the website

ORDER TRACKING

Once your order is shipped:

• You will receive a tracking ID via SMS/Email/WhatsApp
• You can track your order in real-time

CASH ON DELIVERY (COD)

• COD is available on selected orders
• A confirmation call or WhatsApp verification may be required before dispatch
• Orders may be cancelled if verification is not completed

DELIVERY DELAYS

We are not responsible for delays caused by:

• Courier partners
• Natural disasters
• Unexpected logistical issues

However, we will always try to assist you in tracking your order.

INCORRECT ADDRESS

• Please ensure your shipping address is correct
• We are not responsible for delivery failures due to incorrect details
• Additional charges may apply for re-shipping

DAMAGED OR LOST PACKAGES

If your order is:

• Damaged during transit
• Lost in transit

Please contact us within 48 hours of delivery/expected delivery date with proof.

We will assist you with a replacement or resolution.